Terms of service

1. Access

Oat is available by invitation. A workspace is set up with you, and you are invited to it at the email address you gave. You may hold memberships in more than one workspace. The person who created a workspace, or whom they name, is its Owner and is responsible for who else is invited and which roles they hold.

Keep your sign-in to yourself. Anything done from your account under your roles is treated as done by you. Tell us at once if you think it has been used by someone else.

2. Your content

You own what you bring and what you approve: your archive, your brief, your voice rules, your drafts, your comments and every published piece. You give us the permission we need to store, process, display and deliver that content in order to run Oat for your workspace, and no wider permission than that.

You confirm that you have the rights to import what you import. A page being public does not by itself mean it may be used as source material; where the writing is someone else's, you are responsible for having their agreement. Oat records the source and author of imported writing so that provenance stays visible.

3. What Oat does

Oat prepares drafts from your archive, your brief and research it gathers, presents them for your review, and publishes or exports the exact revision you approve. It assesses drafts against your brief, your voice rules and the evidence on file. That assessment is advisory. It does not verify facts, it does not establish who wrote something, and it is not an approval.

You are responsible for what you approve and publish. Read the draft. Check the sources. A source reference on a draft means Oat found and cited a page; it does not mean the page is right.

4. Connected accounts

When you connect a site, an analytics property, a social account, a video account or a messaging channel, you confirm you are allowed to grant that access, and the provider's own terms apply to what happens on their side. Oat uses the scopes you granted and nothing wider, stores tokens encrypted, and stops the moment you revoke access. Some providers clear an app for publishing only after their own review; where that has not happened, the desk says so and does not publish.

5. Acceptable use

The acceptable use page is part of these terms. In short: no unlawful or infringing content, no impersonation, no likeness or voice you do not have consent for, no attempts to get around approvals or into another workspace, and no use of Oat to flood a channel.

6. Fees

There is no public price list. The arrangement for your workspace is agreed in writing before access begins and governs fees, if any. Nothing on this site is an offer at a price.

7. Availability and changes

We work to keep Oat available and to tell you before planned interruptions, but we do not promise uninterrupted service. Features change; we tell workspace Owners about changes that affect how their work is handled. When a capability is not configured on a deployment, Oat says so and refuses rather than pretending.

8. Ending

You can stop at any time. An Owner can export every approved piece as Markdown or HTML and delete the workspace from the desk; deletion follows the schedule in the privacy notice. We can suspend or end access for a breach of these terms or of the acceptable use rules, and we will say why unless the law prevents it. Where we end access for another reason, we give notice and time to export.

9. What we do not promise

Oat is provided as described on this site and in the desk. Drafts, assessments and research are produced by software and reviewed by you; we do not warrant that they are accurate, complete or fit for a purpose you did not tell us about. To the extent the law allows, our liability to you is limited to the fees you paid in the twelve months before the claim, and we are not liable for indirect loss. Nothing here limits liability that cannot be limited by law. Counsel will confirm the final wording of this section and the governing law before launch.

10. Governing law and disputes

The governing law and the courts for any dispute will be stated here once confirmed by counsel. Until then, write to us first; most questions are answered by a person within a few working days.

11. Changes to these terms

When these terms change, the date at the top changes and the difference is described here. Material changes are sent to workspace Owners by email before they take effect.